Passing on GET: How to Correctly Calculate and Display General Excise Tax for Your Customers in Hawaii

Hawaii’s General Excise Tax (GET), often searched as Hawaii GET or Hawaii GE tax rate, is a critical consideration for businesses in the Aloha State. Unlike a traditional sales tax, GET is a tax on the privilege of doing business, applied to gross receipts from most activities. Many businesses pass it on to customers to recover costs, but doing so incorrectly can lead to customer confusion, compliance issues, or lost revenue.

This comprehensive guide covers everything from current Hawaii GE tax rates and county surcharges to the precise GE tax calculator formula for passing it on. You’ll learn legal display methods, common pitfalls, and best practices for maintaining clean records. Whether you’re a retailer, service provider, contractor, or operating across islands, this resource helps you stay compliant while protecting your margins.

What Exactly Is Hawaii’s General Excise Tax (GET)?

Hawaii does not impose a traditional sales tax on consumers. Instead, the General Excise Tax (GET) is levied on businesses for gross income from virtually all activities, including:

  • Selling tangible personal property (retail)

  • Providing services

  • Construction contracting

  • Rentals and leasing

  • Royalties and commissions (with exceptions)

  • Wholesaling, manufacturing, and more

Base state rates (as of 2026):

  • 4% for most retail, services, contracting, and similar activities.

  • 0.5% for wholesaling, manufacturing, producing, wholesale services, and certain others.

  • 0.15% for insurance commissions.

Counties add a surcharge (up to 0.5%) on the 4% rate only. All counties currently impose the full 0.5% surcharge:

  • Oahu (Honolulu): 0.5% → Effective 4.5%

  • Big Island (Hawaii County): 0.5% → Effective 4.5%

  • Kauai: 0.5% → Effective 4.5%

  • Maui: 0.5% → Effective 4.5% (updated in recent years)

Always verify the latest on the official Hawaii Department of Taxation website, as rates and applicability depend on your specific activities and location of the business or transaction.

Why Passing On GET Is Common (and How to Do It Legally)

Businesses often “pass on” GET by adjusting prices to recover the tax liability. This is allowed under Hawaii law as a contractual matter, but it requires transparency:

  1. Clearly inform customers that you are passing on the GET.

  2. Ensure the customer agrees to the increased price.

Mislabeling it as “sales tax” or adding it without disclosure can violate consumer protection rules. The goal is to increase your price so that, after paying GET on the total gross receipts (including the pass-on amount), you fully recover the cost without eroding margins.

The Correct GET Pass-On Calculation: Not a Simple Add-On

This is one of the most common points of confusion for searches like GE tax calculator. GET is calculated on gross income, so any amount you add for tax is itself taxable. Simply adding 4.5% leaves you short.

Formula for Pass-On Amount:

Amount to Pass On = Base Price × (GET Rate / (1 – GET Rate))

Or, the pass-on rate = Tax Rate / (1 – Tax Rate)

Example for 4.5% effective rate (most common):

  • Base Price: $100

  • Pass-on rate: 0.045 / (1 – 0.045) = 4.712%

  • Amount to add: $100 × 0.04712 = $4.71

  • Total charged: $104.71

  • GET due: 4.5% of $104.71 = $4.71 (perfect recovery)

For 4.0% (no surcharge): Pass-on rate ≈ 4.1667%.

For wholesale (1.0% combined): Pass-on rate ≈ 1.0101%.

Use this adjusted rate in your GE tax calculator logic or invoicing system for accuracy. Over many transactions, the shortfall from using the base rate adds up significantly.

Displaying GET on Invoices and Receipts

Transparency builds trust. Recommended methods:

  • Total price includes GE Tax” (with clear breakdown elsewhere).

  • Itemized:

    • Item Price: $100.00

    • GE Tax (or HI GET): $4.71

    • Total: $104.71

  • Rate shown: Item Price + GE Tax at 4.712%.

Use terms like “GE Tax,” “HI GE Tax,” or “General Excise Tax.” Avoid “sales tax.” Reference resources like the GoFarm Hawaii invoicing guide for additional best practices.

Common Pitfalls to Avoid

  • Calling it “sales tax” — Hawaii has no sales tax.

  • Adding only the base 4% or 4.5% without the pass-on adjustment.

  • Failing to disclose the pass-on to customers.

  • Poor record-keeping of gross receipts, leading to filing errors.

  • Ignoring filing deadlines (monthly or quarterly based on liability) — you remain liable regardless of passing it on.

Accurate bookkeeping is essential for supporting your CPA during filings.

GET vs. Traditional Sales Tax: Key Differences

Aspect

Hawaii GET

Traditional Sales Tax (e.g., mainland)

Who Pays

Business (on gross receipts)

Consumer (added at purchase)

Basis

Gross income, no deductions for costs

Typically on final sale price

Rates

4–4.5% most activities + lower tiers

Varies widely by state/city

Passing On

Contractual, must disclose

Mandatory collection & remittance

County Variations

Surcharges apply

Local add-ons common

Compliance Focus

Business records & gross receipts

Point-of-sale collection

Understanding this helps businesses set expectations and avoid miscommunication with customers familiar with sales tax states.

Frequently Asked Questions About Hawaii GET

What is the current Hawaii GE tax rate in 2026?

Most retail and service activities face 4.5% (4% state + 0.5% county surcharge) across all islands. Lower rates apply to wholesaling (0.5% + surcharge where applicable) and insurance (0.15%).

Do I have to pass on GET to customers?

No, it’s optional. Many do to maintain margins, but it must be done transparently.

How do I calculate the pass-on amount accurately?

Use the formula above or a reliable GE tax calculator that accounts for the taxable nature of the pass-on. Official tables list maximum pass-on rates (e.g., 4.7120% for 4.5% activities).

Does GET apply to online or out-of-state sales?

It depends on the nexus and where the business activity occurs. Consult a tax professional for economic nexus rules.

How can I simplify GET tracking?

Maintain detailed revenue records by category and county. Professional bookkeeping ensures data is organized for accurate calculations and filings.

What records do I need for GET compliance?

Gross receipts documentation, invoices showing pass-on (if used), and transaction details by tax category.

Tools & Resources to Streamline Your Hawaii GET Process

To support compliance, consider practical tools:

These complement strong bookkeeping systems like QuickBooks or Xero configured for GET tracking.

What Our Clients Say

Read Michael H.‘s review of Vertaccount on Yelp
Read Aaron K.‘s review of Vertaccount on Yelp
Read Dennis V.‘s review of Vertaccount on Yelp
Clients across Hawaii appreciate the accuracy and support that keeps their financials tax-ready.

Simplify Hawaii GET Compliance with Vertaccount

Navigating rates, calculations, invoicing, and record-keeping for Hawaii GET across multiple revenue streams or counties is complex. Vertaccount provides expert Hawaii bookkeeping and accounting services to keep your records accurate, organized, and prepared for your tax professional. (Note: Vertaccount does not provide tax preparation, filing, or advisory services.)

Our team helps by:

  • Maintaining detailed, categorized records of taxable revenue.

  • Setting up invoicing systems that clearly track and display GET.

  • Organizing transactions for seamless CPA handoff.

  • Flagging issues early for resolution with your advisor.

With experience supporting Hawaii businesses alongside global clients, Vertaccount delivers precise, scalable support tailored to local regulations.

Ready to Streamline Your Hawaii GET Process?

Don’t let General Excise Tax complexities slow your growth. Partner with Vertaccount for clean books, clear invoicing, and reliable data that supports confident compliance. Focus on what you do best—building your business in paradise—while we handle the financial foundation.

Contact us today to learn how our outsourced accounting services can simplify your Hawaii GET record-keeping and more. Visit our Outsourced Accounting Services for Hawaii Businesses page or reach out directly.

This guide is for informational purposes. Tax laws change; always consult the Hawaii Department of Taxation and a qualified tax professional for your specific situation.

To learn how we can help you improve your business, you can fill out the form below or call us in the numbers listed.

About the author

Bernice Parsons

President & Co-Founder

Bernice Parsons has extensive experience managing start-up and offshore business process service operations.